Georgia's pop-up summer thunderstorms and occasional winter ice events hit DeKalb County hard, and Dunwoody has seen both in recent memory — a tornado confirmed by the National Weather Service tore through the city in December 2024, snapping or uprooting an estimated 50 to 100 large trees and several power poles across neighborhoods including Adams Road, Sheridan Lane, Dunwoody Club Drive, and Withmere Way, followed by a January 2025 ice storm that iced over trees and lines and left scattered outages behind it. We run 24/7 emergency response specifically for this, tracking NWS alerts for north Georgia so we can pre-stage crews ahead of major systems when possible — see our Dunwoody tree service hub for our full range of services once the immediate hazard is handled.
When you call our 24/7 line, we prioritize active hazards — trees on structures, blocking driveways, or leaning dangerously — for same-day response where possible. Our crews stabilize or remove the immediate hazard first, then handle full cleanup and, if needed, document damage for your insurance claim with clear photos and notes. Dunwoody's dense hardwood canopy over closely spaced homes in neighborhoods like Dunwoody Village and Georgetown means a single storm can generate dozens of calls at once, which is exactly what happened after the December 2024 tornado — and if the hazard turns out to be a full tree removal rather than a stabilization job, we're set up to move straight into that without a second visit. For widespread, area-wide storm events affecting all of DeKalb County at once, response times may extend slightly as we work through active hazards in priority order, but we always keep you updated on where you stand in the queue rather than leaving you guessing.
Emergency pricing depends on severity, time of day, and access — a tree resting on a roof after hours costs more to address urgently than daytime cleanup of a fallen limb. We provide a clear quote before starting work whenever the situation allows, and we work directly with insurance adjusters on documentation so the billing process is as painless as the removal itself.
DeKalb County sees both summer microburst thunderstorms and occasional winter ice events, each stressing trees differently — ice loads snap brittle limbs, while high wind uproots trees weakened by saturated ground after heavy rain. Properties near Wildcat Creek, the North Fork of Nancy Creek, and other low-lying drainage areas — including around the Dunwoody Nature Center, which has dealt with its own flooding and erosion issues in recent years — see this most acutely, since saturated creek-adjacent soil gives root systems far less anchoring than the drier, harder Piedmont clay found further from the water. The December 2024 tornado alone brought down trees across multiple neighborhoods and knocked out power to homes served by Georgia Power, and the January 2025 ice storm added a second round of canopy stress just weeks later — exactly the kind of back-to-back event where our crews prioritize active hazards first. If you're rebuilding a damaged canopy afterward, our tree trimming page covers how we help storm-stressed trees recover structurally, and our service area page confirms coverage if you're near, but not sure you're inside, our standard DeKalb County response zone.
Yes — call (470) 403-0215 any time, day or night, for active storm damage or a hazardous tree. You can also reach us through our contact page for non-urgent scheduling.
Yes, we document damage clearly and work directly with insurance companies to help streamline claims.
Stay away from the damaged tree and any downed power lines, and avoid entering rooms directly under a tree resting on your roof until we've assessed stability. The National Weather Service also publishes general storm-safety guidance worth reviewing during active severe weather.
Yes — this is one of our most common emergency calls, and one we handled repeatedly across Dunwoody after the December 2024 tornado. We remove the tree carefully to avoid further structural damage and can coordinate with your insurance adjuster throughout.
For active hazards we prioritize same-day response whenever conditions allow safe access; response time may extend slightly during major, area-wide storm events affecting all of DeKalb County at once, as we saw during the December 2024 tornado and the ice storm that followed in January 2025.